NEW GUEST
WELCOME! I'M SO GLAD THAT YOU FOUND ME!
BEFORE YOUR SERVICE
I will greet you with a warm welcome and give you a tour of the salon. It is my goal to help you feel comfortable, safe and relaxed here.
I will also have you fill out a guest intake form and let you choose your beverage and/or snack preference.
(I thoroughly sanitize my workspace so that it is ready for you to sit in my chair.
A thorough consultation is given, and a plan will customized according to your face shape, to create a haircut and/or color that will go perfectly with your features.
We'll also be discussing not just the plan for today, but also your goals longterm.
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(Even if you've been to me multiple times- you will still get a thorough consultation from me! (Because who knows, maybe you'll want to switch it up sometime, right?!)
I care about each of my guests and want them to feel important and special.
That is why I spend the extra time with you.
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DURING THE SERVICE
If you're getting your hair colored, I will mix up your custom color and it will be applied.
I have luxury amenities for you to enjoy while your color is processing.
Once your color is done with processing, we will begin with a relaxing shampoo with head and neck massage. Then we will do your haircut.
While blow drying, I will teach you how to get a great blowout;
and educate you about the products I have customly chosen for your hair needs.
Before we're finished, I will give you the mirror so that you can see your hair up close- even in the back. (I am pretty particular when it comes to doing hair). I will make sure that you're happy with it before you leave.
Now you'll be ready to recreate the look we've given you- once you're at home!
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BETWEEN VISITS
I will keep a record of what services and colors we used for the day.
I care about my guests' satisfaction, and will usually follow up with you via phone call, text, or email a few days after your visit, to see how you are doing with your new look- and products (even if you've been to me multiple times).
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It makes me so happy you when I follow up with you- and hear how much you love your new hair, and how beautiful you feel!
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